Privacy Policy

How Min Mentor AS collects, uses, stores and shares personal data.

MIN MENTOR AS, org. no. 927 683 172, is fully committed to protecting your individual rights and keeping your personal data secure.

This privacy policy describes the collection, use, storage and sharing of personal data.

We process personal data in order to share competence between companies. “We” means MIN MENTOR as the provider of the platform. “You” means customers, their representatives, employees and other relevant parties.

1. What data we collect

Personal data is usually collected directly from you or generated as part of your use of our services. We only collect the data necessary to operate our services.

We collect the following:

  1. Information about customers’ organisation number, name and signatory rights.
  2. Information about representatives who sign on behalf of customers (name, phone, email).
  3. Information about employees available for competence sharing (job position, employer, education, skills).

2. How do we collect your data?

We collect and process data you provide directly to us, and when you:

  1. Become a customer.
  2. Register a new user.
  3. Register positions and skills linked to the user/staff.
  4. Update positions and skills.
  5. Voluntarily complete a customer survey or give feedback.
  6. Use or view the website via your browser’s cookies.

We collect data from public registers to verify that persons registering on behalf of companies have the right to represent them and sign contracts.

3. How do we use your data?

We use your personal data to fulfil legal and contractual obligations and to provide the services of the competence platform. We may use data to create aggregated and anonymous statistics for testing and development.

We use your data to:

  1. Process and manage your account.
  2. Email you information about other products and services.
  3. Provide updates and changes to our services.
  4. Provide information directly related to the competence platform.

The main purposes of the processing are to:

  1. Collect, verify and process personal data before a contract is established.
  2. Collect, verify and process information about individuals registered on the platform.
  3. Document, manage and complete tasks for the development of the platform.
  4. Provide customer service during the contract period.
  5. Fulfil legal obligations.

4. Who can we share your personal data with?

The competence platform is a sharing platform. Your personal data is shared with other customers when both parties are interested in competence sharing. We may also share data with suppliers and business partners, and we ensure that we respect the relevant duty of confidentiality and privacy policies.

For identification we use a secure electronic signature solution, public registers and financial institutions.

Data is shared internally within MIN MENTOR and with external partners with consent or where permitted by law.

We have entered into agreements with suppliers who process personal data on our behalf. Some suppliers are located outside the EU/EEA:

  • Vercel: hosting of the backend and web app.
  • PlanetScale: hosting of databases.
  • Agora: video meetings and chat in the meeting room.
  • Vipps: login and purchase of mentor hours.
  • Stripe Connect: payouts to mentors.
  • Cloudinary: upload of profile pictures and documents.
  • Firebase Cloud Messaging: sending push notifications.
  • Sentry: collection and reporting of error messages.
  • Expo Application Services: building app versions.
  • Apple App Store: distribution of the iOS app.
  • Google Play Store: distribution of the Android app.

5. How do we protect your personal data?

We use appropriate technical, organisational and administrative security measures to protect information against loss, misuse, unauthorised access, disclosure, alteration and destruction.

6. Marketing, product and customer analysis

Personal data is processed in connection with marketing and analysis to improve products and optimise customer offers. We provide relevant information through social platforms, respond to comments, and analyse social media activity.

When you use our social media channels we may register and store information. Anonymised and aggregated statistics cannot be linked to individuals.

You can always opt out of marketing by contacting us at post@minmentor.no.

7. Your privacy rights

Every user has the right to:

Request access: You have the right to access the personal data we hold about you. This information is usually already presented in your online services with us, or you can obtain it from your company’s admin user.

Rectification: If data about you is incorrect or incomplete, you have the right to have it corrected, either yourself or through your manager.

Erasure: You have the right to request the deletion of data. Deletion is carried out by the admin user. Data necessary for the performance of a contract and data required by retention obligations will not be deleted.

Data portability: You have the right to receive your personal data in a machine-readable format.

Contact us to exercise these rights.

8. Cookies

Cookies are text files that collect standard internet log and visitor information. Please read the suppliers’ privacy policies for more information.

9. How long do we process your personal data?

We retain data for as long as it is needed for the purposes for which it was collected, or as required by laws and regulations. We retain data for as long as necessary for the performance of a contract and for retention obligations.

10. Privacy policies of other websites

The website may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

11. Changes to our privacy policy

We may change this privacy policy from time to time. We will not reduce your rights. If the changes are significant, we will give more prominent notice where required by law. Check this policy regularly for updates.

12. How to contact us

If you have questions about the privacy policy or wish to exercise your data protection rights:

Email: post@minmentor.no
Phone: +47 458 07 600
Address: Min Mentor AS, Postboks 225, 5804 Bergen, Norway

13. How to contact the relevant authorities

To report breaches of Norwegian data protection and privacy rules:

Datatilsynet (the Norwegian Data Protection Authority)
Postboks 458 Sentrum
0105 Oslo, Norway
https://www.datatilsynet.no/